This Privacy Statement (“Statement”) describes what and how StackPath, LLC and its related companies (“StackPath”) gathers and how we may use personal information. This Statement applies to: (i) users of the website www.StackPath.com (the “Site”); (ii) users of StackPath services and related offerings that reference or link to this privacy statement (the “Service(s)”); and (iii) information gathered from visitors to websites using the Services.
StackPath does not sell your personally identifiable information.
When you are a client of StackPath, all your personal information is protected. We use Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES), the industry standards for encrypting all personal information, including name, address and credit card numbers in transit and at rest.
We abide by the EU Safe Harbor and the Swiss Safe harbor frameworks as set forth by the U.S. Department of Commerce for data we process, transfer or store to provide the Services.
We collect information you directly give us on the Site such as name, address, email address, phone number, username, password, billing and other information you provide. Information received about you from other sources may be added to information from this Site or through the Services.
“Cookies” do not tell us who you are, your name, email address or passwords. We may use your computer’s cookies when you visit the Site to provide you with a more personal and interactive experience. If you have a website using our Services, StackPath may place cookies on the website of your site visitors so that we may continually improve and secure the Services we provide to you. One example is continually improving the identification of potential security threats to your website. We do not store unobscured personal or private information in a cookie.
Computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site are typically automatically collected.
We may use this information to:
StackPath may aggregate and anonymize data from individual StackPath services and utilize it to further secure other StackPath services and clients. We may utilize this anonymous data to build further security into each Service we deploy for our users. None of the data identifies any individual. For example, we monitor DDoS attacks at the network edge and utilize that data to protect other StackPath users from DDoS attacks. At times we may assemble this data and provide it to an external party in an anonymized format, maintaining that our users’ and their visitors’ personal information will never be attached to or included in such data. We utilize this log data to detect and block new threats on the Internet.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could adversely affect how our Site and Services work for you.
If we send any marketing emails, we will tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails including emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of sharing with others, and update your personal information.
For comments or questions about this Statement please use our live chat system or submit a ticket to our support team through the StackPath portal. You may also contact us at: Privacy@StackPath.com.
We may change or update this Statement at any time. If we do, we will change the Last Updated date and promptly post it on the Site.
If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address on your account and/or through a notice on www.StackPath.com under: Legal.